Shipping Policy

Last Updated:​ January 2026

1. Order Processing Time​

• Orders placed before 3:00 PM EST (Monday–Friday) are processed within 24–48 hours.

• Weekends/holidays may delay processing until the next business day.

• Pre-order or custom items will specify processing times on the product page.

2. Shipping Methods & Carriers​

• Domestic (U.S.): Standard shipping via USPS, FedEx, or UPS.

• International: Available via USPS First Class Mail International or FedEx International Economy.

• Special Items​ (e.g., fragile, high-value): Shipped with insurance or signature confirmation.

3. Shipping Costs & Delivery Times​

• Free Shipping: Orders over $50​ within the U.S.

• Standard U.S. Shipping: Flat rate of **$5.99**​ for orders under $50.

• International Shipping: Calculated at checkout based on destination.

• Delivery Estimates:

  • U.S.: 3–7 business days.

  • International: 10–21 business days (varies by country).

4. International Orders​

• We ship to 50+ countries; excluded destinations are listed at checkout.

• Customs/Duties: Buyers are responsible for any fees. We declare items accurately as “Merchandise.”

5. Returns & Exchanges​

• 30-Day Return Policy: Items must be unused, in original packaging.

• Return Shipping:

  • Buyer pays return shipping for non-defective items.

  • We cover costs for errors (e.g., wrong item shipped).

• Process: Email support@swiftcart.lolwith order details to initiate a return. Refunds are issued via original payment method within 5 business days.

6. Lost/Damaged Packages​

• Contact us immediately if a package is lost or arrives damaged. We file claims with carriers and reship or refund as needed.

7. Contact Information​

For shipping questions, reach out to:

• Owner: CHELA LYNN WELCH

• Address: 535 BELLWOOD DR APT C, ELIZABETHTOWN, KY 42701

• Phone: +1 909-474-3681

• Email: support@swiftcart.lol